Frequently Asked Questions

What are Nugg Club’s Delivery hours?

Nugg Club’s Delivery menu is open from 11:30 am - 9:30 pm daily.

(Hours are subject to change on holidays)

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Where does Nugg Club deliver?

We primarily deliver to the area around Santa Monica and West LA. Nugg Club delivery is currently available in these zip codes:

90403, 90402, 90404, 90401, 90405, 90291, 90292, 90025, 90024, 90064, 90066, 90034, 90035, 90049, 90067, 90095, 90230, 90232, 90056

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Do you accept credit or debit cards?

Yes! We accept both cash, credit and debit cards.

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Do I need to tip my delivery person?

Our drivers go the extra mile for our customers While tipping isn’t required, it is greatly appreciated.

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How do I order?

Our process is simple!

1. Create an account on https://nuggclub.com

2. Uploading an image of your photo ID to your profile.

3. Browse our menu

4. Order.

5. Get delivery straight to your doorstep!

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Is my personal information secure?

Absolutely! Your private information is securely stored using a HIPAA compliant and encrypted database.

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I don’t have my Drivers License. Can I use my passport?

Yes, absolutely! We accept any U.S. government-issued form of identification, which includes the name, date of birth, physical description and picture, such as a Passport, Driver’s License, State ID, Visa, Green Card, Employment Authorization, etc.

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How old do I have to be to sign up for Nugg Club?

You must be at least 18 years of age with a doctor’s recommendation to sign up (or at least 21 without a doctor’s recommendation).

Since Nugg Club is an online service, we’re legally not allowed to accept minors, even with parental consent.

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How do deliveries work?

After your order is accepted, you’ll receive an ETA via text message. When the driver gets to your door, show your original, government-issued photo ID so the driver may verify that it’s you who is receiving the order. After your transaction, you’re all set! Think of it like ordering a pizza, but better!

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How long is the verification process?

In most cases, the verification process only takes a few minutes. If additional information is required for verification, a customer support team member will reach out to you. Please email us at support@nuggclub.com if it has been longer than 5 minutes and we’ll make sure to get your verification processed as soon as possible!

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Can I order cannabis if I don’t have a doctor’s recommendation?

If you’re over 21 with a valid, government-issued ID, then yes you can! You’ll just sign up at https://nuggclub.com and once your account is verified, you can order from us!

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How much cannabis can I order at once?

In California, Medical cannabis customers can order up to 8 ounces at a time, per order. Recreational cannabis customers may order up to 1 ounce (28.5 grams) at a time, per order.

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Do you accept health insurance?

Unfortunately, no. As an online service for medical cannabis, we are not able to accept health insurances at this time.

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Can I order if I’m visiting from out of state?

Absolutely! You can order from Nugg Club with a valid, government-issued photo ID proving you’re 21 or older.

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Is there an order minimum?

Nope! No order minimums and no delivery fees.

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Do you charge taxes?

Yes. Pursuant to California state law, we charge taxes on all cannabis purchases.

If you have a medical recommendation you save 5% on sales tax.

Interested in getting a medical recommendation? Click here for more information.

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Want to contact Nugg Club?

We’d love to hear from you! You can reach us by email at support@nuggclub.com or via live chat using the chat icon in the bottom right of the screen. Our live-chat support is available from 11:30 am-9: 30 pm daily.

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